Effective Date: February 27, 2026

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1. Information We Collect

Account Data

• Name

• Email

• Company information

• Billing information

Uploaded Documents

• Insurance certificates (e.g., ACORD 25)

• Policy documentation

• Supporting compliance documents

Usage Data

• IP addresses

• Device/browser type

• Interaction logs

• System activity related to AI extraction

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2. AI Processing & Sub-Processors

To provide document extraction services, uploaded documents are processed via third-party AI providers, currently including:

• Microsoft Azure

• Google Gemini

Enterprise API Usage

We utilize enterprise-grade API deployments.

Based on our current provider agreements:

• Uploaded data is used solely for extraction processing

• Data is not used to train public AI models

We do not sell personal or document data.

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3. Data Security

We implement commercially reasonable safeguards, including:

• Encryption in transit

• Encryption at rest

• Access controls

However:

No internet-based system is fully secure. You upload and store documents at your own risk.

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4. Data Retention & Deletion

We retain data while your account remains active.

Upon written request to [Support Email], we will delete your account and associated documents within thirty (30) days, subject to legal retention obligations.

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5. Marketing & Logos

Unless you opt out in writing, you grant Mathurs LLC a limited, non-exclusive, royalty-free license to use your company name and logo solely for the purpose of identifying you as a customer of COISimple.com on:

• Our website

• Marketing materials

• Sales presentations

You may revoke this permission at any time by written notice.